Accessibility

Last Updated: April 13, 2026

Our Commitment to Accessibility

New Visions Behavioral Health Wellness Center is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. There are three levels of conformance: Level A, Level AA, and Level AAA.

New Visions Behavioral Health Wellness Center's website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to achieve and maintain WCAG 2.1 Level AA conformance and are conducting a thorough review of our website to identify and address any accessibility issues.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for better screen reader navigation
• Keyboard navigation support
• Text alternatives for non-text content
• Color contrast that meets WCAG 2.1 AA standards
• Resizable text without loss of content or functionality
• Clear headings and labels
• Consistent navigation
• Focus indicators for keyboard users
• ARIA landmarks and roles where appropriate

Limitations and Alternatives

Despite our best efforts, there may be some limitations. Known issues and potential solutions include:

• PDF Documents: Some older PDFs may not be fully accessible. We are working to remediate these documents or provide alternative formats upon request.
• Third-Party Content: Some content from third parties may not be fully accessible. We are collaborating with partners to improve accessibility.
• Videos: Some older videos may lack captions or audio descriptions. We are adding these features to all video content.

If you encounter any accessibility barriers, please contact us. We will make all reasonable efforts to provide information in an alternative format.

Feedback and Assistance

We welcome feedback on website accessibility. If you experience barriers or have suggestions, please contact us:

• Email: info@newvisionsbehavioral.org
• Phone: 843-627-3038
• Mail: 506 Hwy 301 North Dillon, South Carolina 29536

We aim to respond within 3 business days.

Assessment and Compliance

We evaluate our website's accessibility through:

• Automated self-evaluation tools
• Manual testing with assistive technologies
• User feedback and reporting
• Periodic reviews by our development team

Physical Accessibility

New Visions Behavioral Health Wellness Center is also committed to ensuring our physical locations are accessible:

• Wheelchair-accessible entrances and rooms
• Accessible restrooms
• Designated accessible parking spaces
• Elevator access where applicable
• Service animal accommodation

If you require specific accommodations for your visit, please contact us in advance.

Accommodation Requests

We are committed to providing equal access to all services. Accommodations may include:

• Materials in alternative formats (large print, electronic, etc.)
• Sign language interpretation
• Assistive listening devices
• Telehealth options
• Flexible scheduling

Please request accommodations at least 48 hours in advance.

Continuous Improvement

New Visions Behavioral Health Wellness Center is committed to ongoing improvement of our accessibility efforts. We regularly review our website and services to identify and remove barriers. Staff receive training on accessibility and inclusion to better serve all clients.

We appreciate your patience and support as we work to ensure that our digital and physical spaces are welcoming and accessible to everyone.